terms and conditions

1. Terms of Use

"tsaousogloufashion.gr)" reserves the right to modify or renew unilaterally and without warning the present terms and conditions of transactions, made through its online store, in accordance with its needs and commercial laws. "tsaousogloufashion.gr)" is not obliged to inform users of any modifications as well as any change, through the website of this online store, but they must read the terms of use before placing any order.

  1. Information provided & Products

"tsaousogloufashion.gr)" is committed to the completeness and validity of the information listed on its website, both in terms of the existence of the essential characteristics that, as the case may be, describe each product it has, as well as in the accuracy of the data concerning the provided services, subject to any technical or typographical errors, which have escaped notice or occurred unintentionally or due to any interruptions in the operation of the website due to force majeure.

  1. Limitation of Liability

"tsaousogloufashion.gr)" cannot provide any guarantee for the availability of the products, but guarantees the timely information of the final consumers about their unavailability. It is only liable for fraud and gross negligence, in case of delay in the delivery of ordered products and for information it gives or services it provides through its website. The online store is not responsible for possible technical problems that may occur to users when they attempt to access the website and during it and are related to the operation or compatibility of their own infrastructure with the use of the website. Also, no responsibility is held for acts or omissions of third parties and especially unauthorized interventions by third parties in products and services or information available through it.

  1. Intellectual property rights

All the content posted on our website including images, photos, texts, services and products provided are the intellectual property of "tsaousogloufashion.gr)" and its respective partners and are protected according to the relevant provisions of Greek law, European law and international contracts. Any copying, analog / digital recording and mechanical reproduction, distribution, transfer, processing, resale or misleading the public about the real provider of the content of the websites is prohibited. Any reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any manner or medium for commercial or other purposes is permitted only with its prior written permission. The names, images, logos and distinctive features that represent "tsaousogloufashion.gr)" are exclusive trademarks and distinctive features of "tsaousogloufashion.gr)" and are protected by Greek, Community and international trademark and industrial and intellectual property laws and unfair competition. In any case, their appearance and exposure on the website should in no way be perceived as a transfer or assignment of a license or right to use them.

  1. User Obligations

The users of our websites accept, consent and confess that they will make lawful use of them. The purchase of goods through our online store is allowed only by users who have the legal right to conclude contracts and have legal capacity as defined in Greek law. Users further agree that they will not use our websites and our online store to send, publish, email or otherwise transmit any content that is illegal, harmful, threatening, offensive, defamatory, defamatory, defamatory, vulgar, obscene, violates someone else's privacy, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way. It is not allowed to transmit anything, intentionally or unintentionally violates the current Greek and Community legislation and its provisions or may harass third parties in any way and in the end any content used to collect or store users' personal data.

  1. Security

"tsaousogloufashion.gr)" recognizes the importance of the security of your Personal Data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, to ensure your maximum security. All information related to your personal information and transactions is secure and confidential. The security of the online store is achieved in the following ways: Customer Identification: There are two codes used for your identification: the Login Code (e-mail or username) and the Personal Secret Security Code (password), which every time you register them provide you access with absolute security to your personal information. The only one who has access to your information is you through the above codes and you are solely responsible for maintaining its secrecy and hiding it from third parties. In the event of its loss or leakage, you should notify us immediately, otherwise the online store of "tsaousogloufashion.gr)" is not responsible for the use of the secret code by an unauthorized person. We recommend that, for security reasons, you avoid using the same and easily traceable codes (eg date of birth).

Confidentiality of Transactions

Privacy is taken for granted. The same basic principles that govern traditional transactions also apply in the case of e-commerce. All information transmitted by the user/member is confidential and "tsaousogloufashion.gr)" has taken all the necessary measures so that it is used only to the extent that this is deemed necessary in the context of the services provided. Some of the measures taken are the following: Only authorized employees have access to your transaction information and only when necessary, e.g. to process your requests. "tsaousogloufashion.gr)" does not disclose the details of customers and their transactions, unless it has a written authorization from you or this is required by a court decision or a decision of another public authority. None of your information is used by third parties. You can request any information held about you as well as its correction if you can demonstrate an error. For your own safety, you should also treat all information provided through the service as confidential and confidential and not disclose it to any third party.

  1. Privacy.

During your visit to the pages of "tsaousogloufashion.gr)" it is possible that you will be asked to declare your personal information concerning you (name, surname, e-mail address, product shipping address, telephone, etc.) as a rule in order to process the your orders, in accordance with the provisions of Law 2472/1997 on "Protection of individuals from the processing of personal data" and Law 3471/2006 on "Protection of personal data and privacy in electronic communications". The design of this website allows the user to visit it without revealing his identity. The declaration of the user's personal information is only necessary if he wishes to order products or to register as a member of the online store or to communicate via email with its operator. Any personal data that you declare anywhere on the pages and services of our websites are kept exclusively and only for reasons related to your transactions with us, the improvement of the services provided and ensuring the operation of the respective service and may not be used by anyone third party (except where provided by the Law to the competent authorities only).

  1. Products' market

To make your search easier, we have chosen a simple procedure: Using the search option you will be easily led to the specific product you want. The company makes every effort to provide high quality services. However, cases of errors in prices and secondary product features can not be ruled out and it can not be guaranteed that there will be no downtime of the website or "human" errors when updating / listing the price of a product. When registering your order you will receive an automated e-mail which will confirm the receipt of the order and will state the details of your order. In case there is a pending issue in your order then a corresponding e-mail will be sent to you. Alternatively we will contact you on the phones you have given us when registering or registering the order on our site. Please take care of their receipt and safekeeping throughout our transaction.

  1. Product returns

You have the right to return the products you buy, free of charge and within 14 working days from the date you receive them. In this case, only the direct cost of returning the products is borne by you. (Law 2251/1994 on Consumer Protection, as amended and in force)

Returns are only accepted if the products are in the same condition in which you received them, ie without being unsealed or tampered with, along with the retail receipt or invoice.

Your refund will be completed within 30 days from the date we receive the products.

Before returning the product, you should contact us at info@tsaousogloufashion.gr or at 210 2798046

The address to which the products for return should be sent is: Kountouriotou 148, Piraeus 185 35

  1. Order cancellation

The order can be canceled in the following cases:

  1. Before the order is completed, during the electronic order process you can cancel it.
  2. If the online order has been completed but the product has not been shipped yet you can contact us and one of our partners will undertake the cancellation of your order.
  3. If the payment is not completed within 3 days, your system automatically cancels your order. Refers to orders that have been selected as payment method bank deposit, payment by card, payment via paypal.
  4. Payment methods
  5. Credit Card Payment:

11. The online store of "tsaousogloufashion.gr)" accepts all credit cards. Your transactions in our online store are protected by the highest security systems that guarantee a safe trading environment. For the security of transactions during the credit card purchase process, you are transferred to ALPHA BANK's secure website (without having to register). If you choose to pay by credit card, you must be present when receiving your order with your credit card and ID. In this case (i.e. payment by credit card) the receipt of the order by a third party is not allowed.

  1. Cash on delivery payment upon receipt of the order at your place:

Pay the courier company employee. The cash on delivery method is valid for all cities in Greece.

  1. Payment by cash deposit in a bank account:

Discount your order to the following ALPHA BANK account: GRxxxxxxxxxxxxxxx

Beneficiary: EVI TSAOUSOGLOU

and send us a copy of the bank payment order by e-mail. Upon receipt of the copy of the bank payment order, we send you your order.

  1. Payment via paypal.

PayPal is a secure way to buy, send and receive money online. To pay, log in to your PayPal account by entering your email address and password. PayPal safely sends the money to the seller without disclosing your financial details. The seller receives the payment in his own PayPal account.

  1. Prices of products sold.

The prices listed on each product include VAT. "tsaousogloufashion.gr)" reserves the right to adjust prices.

In any case, although we make every effort to accurately list the details and prices we list in our online store, we cannot rule out the possibility of typographical or technical errors appearing in product prices. For this reason, we recommend that you contact the Customer Service Department at 210 2798046 or via the website's e-mail to confirm the price before each payment and the completion of your order.

  1. Order / Delivery of Products / Shipping Costs

Orders are accepted regarding the shipment of products only within Greece.

Order Completion: As soon as you place your order, you will see a message completing your order. Check your email. We have sent you a confirmation e-mail with the details of your order.

Delivery dates and times: Orders are shipped, with delivery to the place you have indicated via courier service or by courier for large parcels. Delivery days are usually Monday to Friday, except public holidays from 9:00 am to 5:00 pm. The above deadline does not apply during periods of extreme weather or strikes and in any case of force majeure, which may affect transport times .

Transportation costs are borne by you and not the company. However, there are cases of free shipping of products. There may also be an additional charge for transport, in addition to the one listed, because your area would be considered inaccessible by transport. In this case we will contact you to suggest the available solutions.

  1. Order delay:

Your order may be delayed for the following reasons:

A. The product has been delayed from being shipped by our supplier:

In this case, we will contact you to ask if you want us to deliver your order without this product or to suggest you an alternative. We will send this item to you immediately upon receipt by us.

B. The product you ordered has already been removed and is not available:

Among the products we exhibit in our online store there are rare cases where their supplier suddenly and unannounced announces that he is removing them. In this case, an employee of our company will contact you directly to give you all the alternatives.

C. In periods of extreme weather events or strikes as well as in any case of force majeure, which may affect the transport and delivery of your order.

D. In case it is impossible to communicate with you by phone and / or by e-mail (if there is a problem with your order, either in relation to the product or in relation to its payment) because e.g. Your entered information is not properly updated.

  1. Informative e-mails (newsletters)

"tsaousogloufashion.gr)" periodically sends informative e-mails. The company is not responsible if the newsletters are not delivered to their destination, although it makes every effort for delivery.

Our newsletters may end up in your spam folder due to a filter in your email program. Please check this. Put the email of our company in your safe list.

In case you wish to no longer receive informative newsletters or you wish to unsubscribe from our company's news submission system, you can deactivate it from your account profile on the website.

  1. Applicable law and competent Courts

Greek law and Law 2251/1994 on Consumer Protection, as amended and in force, governs the contracts concluded with our online store and the Courts of Athens are designated exclusively responsible for the resolution of disputes arising from such contracts.

  1. Early delivery guarantee

The period of 10 days given for timely delivery starts counting from the first working day after the payment of the order.

Working days do not include weekends. In case the product shows unknown availability, as well as in case the customer is notified in writing up to one working day after purchase for a delay longer than expected.

If you receive your product in accordance with the above terms in time that exceeds 10 working days, by sending an email to our email address, you are entitled to a coupon through which you will have a 10% discount on your next purchase. You will receive your coupon at your email address within 2 working days at the latest from the day your request is sent.

The timely delivery guarantee only applies to retail customers.

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